To cancel your CenturyLink service, follow these steps:
1. Review Your Contract
Check Your Agreement: Look at your contract for any early termination fees or conditions. This will help you understand any potential charges.
2. Gather Information
Account Details: Have your account number, address, and any other relevant information ready. This will streamline the cancellation process.
3. Contact CenturyLink
Call Customer Service: Dial CenturyLink’s customer service number at 1-800-788-3500. Speak to a representative to request cancellation.
Request Confirmation: Ensure you receive a confirmation number or email for your cancellation request.
4. Return Equipment
Pack and Return: If you have CenturyLink equipment (like a modem or router), pack it up securely and return it to avoid additional charges. Follow the instructions provided by CenturyLink for returning equipment.
5. Monitor Your Account
Check Final Bill: Review your final bill for any discrepancies or additional fees. Ensure that your service has been fully canceled and that no further charges are applied.
By following these steps, you can cancel your CenturyLink service efficiently.